The problem Upload Inbox solves
Ask a client for their files and you will get an email attachment that bounces at 25 MB, a link to a service you do not use, or a USB stick in the post. Ask a stranger and it is worse. Everyone has a different tool, and every tool wants someone to sign up.
An upload inbox turns that around. You publish one stable web address. Whoever opens it sees a clean upload page with your name on it. They pick files, press send, and the files appear in your upload.am account — large files included, uploaded in parts so a poor connection does not ruin the transfer.
The sender needs only a browser. They do not have to create an account, install an app or learn anything. That is exactly why a file request link converts so much better than “please register and send it to me”.
Who uses an upload inbox
Freelancers and agencies
Collect briefs, logos, footage and source files from clients in one place instead of across five email threads.
Photographers and videographers
Let a client send reference material, or let guests upload their own photos from an event.
Accountants and consultants
Request receipts, statements and documents with a password-protected link, then keep everything under your own account.
Teachers and course creators
Collect assignments and submissions without handling dozens of attachments.
Support teams
Ask customers for logs, screenshots and recordings that are far too big for a helpdesk email.
Anyone with a website
Embed the upload widget on your own page and let visitors send files directly to you.
You stay in control with inbox rules
A public link would be a liability if anyone could throw anything at it. So your inbox has rules that you set once and that apply to every sender:
- Password: require a password before anyone can upload to your inbox.
- Allowed file types: accept only the extensions you expect, such as PDF, JPG or ZIP.
- Maximum file size and number of files: stop oversized or excessive uploads before they start. Limits never exceed what your plan allows.
- Sender details: ask people for a name and an email address, so you always know who sent what.
- Link lifetime: make the inbox link expire after a number of hours when the request is temporary.
- Allowed embed domains: decide on which websites your embedded widget may appear.
Dangerous file types such as executables are blocked on the whole platform in any case. If your link ever gets passed to people you do not want, you can regenerate it: the old address stops working immediately and a new one is issued.
Accept, decline, and keep your storage tidy
Files sent through your inbox do not silently pile up in your storage. They wait in your Inbox in the cabinet, with the sender’s name, the file size and the date. You open the Inbox, accept the files you want — they move into My files — or decline the rest, which deletes them.
You can be notified by email whenever a new file arrives. From then on an accepted file is a normal file in your online file manager, with folders, preview, versions and share links. Files count against your plan’s storage and size limits, which are described on the pricing page.
Embed the upload form on your own website
If you have a website, you do not have to send people to another address. Upload Inbox provides an embeddable form: paste a short snippet into your page and visitors can send you files without leaving your site. You choose which domains are allowed to show it, so nobody else can reuse your form.
Teams get a company inbox: a shared receive link for the whole organisation, with the same rules, managed by owners and admins on a Team plan.
Inbox, Drop Room or Client Portal?
The three tools sound similar, but each fits a different situation.
- Upload Inbox: a permanent, one-directional receive link. Best when many different people send you files over time.
- Drop Room: a temporary two-way room with a deadline. Everything is deleted when the room ends. Best for a project handoff.
- Client Portal: a permanent, branded space for one client or project, where both sides upload and download. Best for ongoing work.
How to get your upload link
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1
Create a free account
An Upload Inbox belongs to your account, so register first. It takes under a minute.
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2
Open Receive files in the cabinet
Turn on your Upload Inbox and copy the personal link. Set a password, file types and limits if you want them.
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3
Send the link to whoever should upload
Share it by email, in a chat or on your website. Senders need nothing but a browser.
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4
Accept the files you want
New files appear in your Inbox. Accept them into your storage or decline them.
Frequently asked questions
Is Upload Inbox free?
Yes. A personal Upload Inbox is included on the Free plan, with rules, notifications and the embeddable widget.
Do senders need an account?
No. They open your link and upload from a browser. You can optionally ask them for a name and email.
Can I protect the inbox with a password?
Yes. Set a password in the inbox rules and senders must enter it before uploading.
Can I limit which files people send?
Yes. Restrict file extensions, maximum file size and number of files per session.
Do received files use my storage?
Files you accept become part of your storage and follow your plan’s limits. Files you decline are deleted.
What if my link is shared with the wrong people?
Regenerate it. The old link stops working immediately and a new one is created.
Can I put the upload form on my website?
Yes. Use the embed code, and choose the domains that are allowed to show the form.
Can a whole company share one inbox?
Yes. Team plans have a company inbox with the same rules, managed by owners and admins.